Shipping

Please allow 1-7 business days for your order to be processed and shipped.*

Shipping Time - Price calculated at checkout

Returns and Exchanges

We offer FREE exchanges to all countries. We have a 14-day return policy. 
To start a return or an exchange please visit your Account Page.

Tracking

You will receive an email once your order has been shipped. Proceed then to your order status page and there you will find the tracking code.
If you can't find your tracking code do not worry, just request it to us via email.
To track your order just click the tracking code on your order status page.
Please make sure to constantly monitor your package status.

Return to sender

If the the delivery fails and the package is not picked up within the storage period provided your order won't return to our warehouse but instead to an international shipping hub.

From the courier's international hub, we will be able to reship your package at your request.

Please do not let the order come back as we won't be able to store those products again in our warehouse.

You can only apply for a return after you received your package, for further information regarding our return policy please visit our Returns Page.

*Some brands, like Argue Culture, may require up to 12 business days of processing time.

Taxes & Import Duties

EU customers
All orders ship duty-paid (Delivered Duty Paid). No additional VAT or import fees will be charged upon delivery.

USA customers
Orders up to US $800 enter the United States duty-free. For purchases above this value, local customs may assess import duties and taxes before delivery.

Customers in all other countries
Import rules vary by destination. Before ordering, please email us with your shipping country so we can confirm any potential duties or taxes.

Note: Any charges levied by your country’s customs authority—such as duties, taxes, or handling fees—are the customer’s responsibility unless explicitly stated otherwise above.