Will I have to pay customs fees?
You will pay all taxes and duties at checkout. You won't receive any import duties upon receiving your order.
Why haven't I received my tracking number yet?
It takes 2-6 days for our team to process your order. If you haven't received an email with the tracking number after that time has passed please contact us via email, we will personally update you on your shipment status.
I don't like the item and I want a refund or an exchange, how can I do that?
You can return the item to one of the three listed addresses in the refund section.
My tracking number isn't working properly, what now?
Please allow a couple days for the tracking info to update after you receive it.
If that doesn't solve the problem, contact us via email.